Tuesday, December 27, 2005

Sometimes it pays to complain...

I left some feedback on WalMart's website the other night about the plaid fabric that I'd bought that had been cut badly...

Surprised the hell out of me when the department manager for the Fabric dept at WalMart called me this morning (at the buttcrack of dawn! 7:45am!!!) Talked to her for a few minutes and explained what happened, she apologized and told me I'd have a giftcard waiting for me at the Customer Service desk... Went up there this afternoon and they gave me a $25 gift card!!! (whoohoo!!!) I think the fabric that I had was probably $2 worth... (several 1/4yd pieces)

Not a bad deal...especially since she told me on the phone that it was going to be a $20 giftcard...I kept my mouth shut when the lady from the Cash Office told the Customer Service casher how much to give me... (inside I was doing a happy dance)

So, after much consulting with my dad...I gave him the $25 giftcard, and then we took the Star Wars Trilogy dvd set back for the cash, and we went and got a 1gb SD memory card for my new PDA... Now I have a halfway decent mp3 player.

My dad used the WalMart giftcard this afternoon and bought himself a couple more of the shirts that we'd bought him for Christmas.

I thought that was pretty cool. Worked for WalMart for a bit, and never really cared much for their business practices...but at least they tried to do something to make up for the problems I had...I never thought they'd give me a $25 gift card tho..

3 comments:

Anonymous said...

I went to get a pedicure today. It is always a treat.

Anonymous said...

That was from me.

Sid

ErinLindsey said...

ha ha ha..... :) I was starting to wonder...